Shipping policy

Shipping Policy

Order Processing

All orders are processed within 2–4 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Due to high demand or seasonal periods, processing times may occasionally be slightly longer.

Shipping Time

We offer worldwide shipping.

Estimated delivery times after dispatch:

  • United States & Canada: 5–10 business days

  • Europe: 6–12 business days

  • Australia & New Zealand: 7–12 business days

  • Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and local carrier services.

Shipping Costs

We currently offer Free Shipping on all orders worldwide.

No additional shipping fees will be charged at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.

Tracking updates may take 2–5 days to appear after the order has been shipped.

Delays

While we work with trusted shipping partners, delays may occasionally occur due to:

  • Customs inspections

  • Weather conditions

  • High seasonal demand

  • Local carrier delays

We appreciate your patience and understanding if this happens.

Incorrect Address

Please ensure that your shipping address is correct at checkout. If an incorrect address is provided and the package has already been shipped, we may not be able to modify the delivery.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within 30 days, please contact our support team. We will investigate the issue and provide a replacement or appropriate solution.

Contact

If you have any questions regarding your order or shipping, please contact us at:

Support Email: contact.soloart@gmail.com